top of page

FAQ's Extensions

1. How long does a visit typically take?

Typically a first full set of lashes takes up to 2-2.5 hours, that includes the client filling out their paperwork.  A refill can take 60 to 90 minutes depending on the aftercare the client took on their lashes and the speed in which their hair grows. To maximize your time with your lash stylist, come to your appointment on time with clean eyes, free of makeup and heavy creams or oils.  Makeup Removal is an EXTRA $10 FEE. 

2. Am I a good candidate for lash extensions?

You are if you answer YES to the following 3 Questions:

A. Are your eyes free of any signs and symptoms of infections and fully recovered from recent eye surgeries or procedures?

B. You do NOT have allergies/sensitivities to acrylates or cyanoacrylate adhesives, or tape (these are commonly found in nail adhesives.)

C. Are you comfortable lying down for a few hours with your eyes closed?

D. You have stopped using Retinol or any Vitamin A products for at least one week prior to your visit.

3. What should I avoid doing the first 12-48 hours after my first appointment?

A. Exposing your Eyelash Extensions to water, heat, sauna, steam or friction.

B. Applying eye cosmetics or skin care to your eyelashes or your eyelids.

C. Receiving irritating eye treatments, such as chemical peels, skin resurfacing procedures, eyebrow waxing, lasers,  etc.

D. Stay away from oils and heavy creams or any lotions that contain oils in them, even after the first 48 hours!

4. Why choose Xtreme Lash® over other brands?

Jo Mousselli, President and Founder of Xtreme Lash® Eyelash Extensions, is a registered nurse and worked for nearly a decade at Texas Children’s Hospital in the Pediatric Intensive Care Unit. To maintain our position as the Eyelash Extensions industry leader and to continue to earn your business, the entire company is focused on health and safety, producing only the highest quality eyelash extension products and training programs. As a registered nurse, Jo insists on nothing less.

As you can see below, a client came to me from another stylist who was not a certified Xtreme Lash® stylist and she was not happy with her lashes.  They were itchy and she was unable to brush them out because the stylist glued more than one lash onto the extensions, that were too thick for this clients eyelashes.  The last photo shows the proper faux mink lashes for the width of her natural lashes.  BE CAREFUL of stylists who claim they can put a full set of lashes on in under an hour!

*Notice clumped lashes due to too much glue, they're too close to the lid. The photo to the right shows my work, one extension per lash, 1mm from lid.

5.  Why do I have to come back so often?

The average person sheds 3-7 lashes per day in a normal hair growth cycle.  When their lashes fall out with extensions attached to them the gaps are more noticeable.  Xtreme Lash® Stylists are trained to place extensions only on long healthy lashes not short new growths.  So that means they will be getting ready to shed soon, leaving room for the new healthy ones to grow in and take their place, so as not to damage the baby ones.  Therefore, 2-3 weeks is recommended for refills.  If your extensions are lasting longer than 3 weeks to a month chances are you have more than one lash attached to an extension.  This prohibits your natural lashes to shed naturally and they get "stuck" the onew you see in the above photos.

6. I have thin almost non existent lashes can I still receive extensions?

Yes. I have put lashes on women who have just finished chemotherapy with only 6 months of hair growth.  I usually recommend they purchase Amplifeye, which is Xtreme Lashes® Award winning lash and brow fortifier, which is rich with botanicals, amino acids and peptides.  This helps thicken and lengthen their lashes so that I have more to work with as they continue to grow back.  If you find a good stylist and she puts the correct length and thickness on your lashes, they will "protect" your lashes.  Extensions should NEVER damage your lashes.

7. Do I tip my stylist and if so what is the customary amount?

This a very common question that I get asked and I usually tell my clients "though tips are appreciated they are not mandatory for those with tight budgets."  In any spa setting it is customary to tip your stylist 18-20% depending on your service and how much you liked your stylist.  In a medical setting it is not required to tip your technician.  I hope this helps : ).

bottom of page